Return and refund policy

We offer a 30-day return policy for most items from the date of delivery. For customers within the European Union, this includes your statutory 14-day right of withdrawal, allowing you to cancel your order without reason. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it, with all accessories included. To initiate a return, please contact us within the return window; customers are typically responsible for return shipping costs unless the item is faulty or incorrect. Once your return is received and inspected, we will process your refund to your original payment method within 7-10 business days. For any return or cancellation queries, please contact us directly. Contact: info@brightdepot.com / Available on request. Last updated: 2026-03-22.